Legal / 01
Terms of service
These terms govern your organisation’s use of Verdyn’s solar inspection workspace. Please read them before creating an account or subscribing.
Effective 26 September 2026
Who you are contracting with
The Verdyn service is provided by Charlie Dooley, trading as Verdyn, 11 Forthill Road, Dromore, County Down, BT25 1RF, Northern Ireland (contact: team@verdyn.org). In these terms, “Verdyn,” “we,” and “us” refer to Charlie Dooley, trading as Verdyn. “You” includes the organisation that subscribes and its authorised users. By creating an account, subscribing or continuing to use the service, you agree to these terms. If you act for an organisation, you confirm that you have authority to bind it.
The service
Verdyn helps solar teams upload inspection imagery, document and review potential anomalies, track findings and create reports. AI-assisted analysis suggests potential anomalies for human review. It is decision-support, not a diagnosis, and it does not read temperatures. Any finding or report must be reviewed by a qualified person before operational decisions are made. We may change, maintain or discontinue parts of the service with reasonable notice where practical. We do not guarantee uninterrupted or error-free operation.
Accounts, content and acceptable use
You are responsible for your account credentials, your organisation’s authorised users, and the accuracy and rights to the imagery and information you upload. You retain rights to your uploaded content and grant Verdyn permission to host and process it solely to provide and secure the service. Do not use Verdyn unlawfully, for fraud or spam, to infringe others’ intellectual property, or to interfere with security or availability, including malware, probing, unauthorised scraping or attempts to access another organisation’s information. Do not resell, reverse engineer or bypass usage controls except where law permits.
Ownership
Verdyn retains ownership of the software, branding, documentation and related intellectual property. Your paid plan gives authorised users a limited, non-exclusive, non-transferable right to use the service while your subscription remains valid. It does not transfer ownership of Verdyn software or your uploaded content.
Payments and subscriptions
Plans, allowances and monthly prices are shown on our pricing page. Each plan includes a monthly number of inspections and AI-analysed images, shown on the pricing page. Extra inspections and extra AI images can be bought in the app at the prices shown there. Analysis pauses when the allowance runs out, and nothing is charged without the customer buying it. Subscriptions renew according to the plan selected at checkout until cancelled. An upgrade takes effect when the payment provider confirms it; downgrades are intended for the next billing period. A cancellation normally ends access at the end of the paid billing period. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle’s Buyer Terms govern checkout, payment, billing, applicable taxes, cancellations and refund mechanics. Our refund policy explains how to ask for a refund.
Suspension and ending access
We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious violations. When access ends, contact us promptly about retrieval of your organisation’s data; retention and deletion are described in the privacy notice. We may retain information where law requires it.
Governing law
These terms, and any dispute or claim arising out of or in connection with them or the service, are governed by the laws of Northern Ireland. The courts of Northern Ireland have jurisdiction to settle any such dispute or claim.
Liability and contact
Charlie Dooley, trading as Verdyn, provides the service without a guarantee of any particular inspection outcome, anomaly-detection performance or uninterrupted availability. Nothing in these terms limits rights or liability that cannot lawfully be excluded. If you have questions about these terms, contact Verdyn.